These terms apply to all custom tailoring, repairs, commissions, and artwork services. By paying an invoice, the client agrees to the terms listed below.

  1. Payment Terms
    Full payment is due upon completion of services unless otherwise agreed in writing. For custom commissions or larger projects, a non-refundable deposit may be required before work begins. Accepted payment methods include cash, card, or approved online payment platforms.
  2. Late Payments
    Invoices not paid by the due date may be subject to a late fee of $10 or 5% of the total invoice (whichever is greater) per week overdue.
  3. Deposits & Cancellations
    Deposits are non-refundable as they secure time, materials, and labor. Cancellations after work has begun may result in partial charges for labor and materials already used.
  4. Custom Work Policy
    All custom tailoring, repairs, and artwork commissions are made specifically for the client. Refunds are not offered once work has been completed and approved by the client.
  5. Client Approval
    Clients are responsible for reviewing and approving the final product before pickup or delivery. Minor adjustments may be made at the discretion of Kawamura Crafts within a reasonable timeframe.
  6. Turnaround Time
    Estimated completion dates are provided as a guideline and may vary depending on workload, material availability, or complexity.
  7. Liability
    Kawamura Crafts is not responsible for damage to garments that were previously weakened, altered, or improperly labeled by manufacturers.
  8. Unclaimed Items
    Completed items not picked up within 60 days may be subject to storage fees or donation after reasonable attempts to contact the client.
  9. Agreement
    By paying this invoice, the client agrees to the terms and conditions listed above.