Terms & Conditions
These terms apply to all custom tailoring, repairs, commissions, and artwork services. By paying an invoice, the client agrees to the terms listed below.
- Payment Terms
Full payment is due upon completion of services unless otherwise agreed in writing. For custom commissions or larger projects, a non-refundable deposit may be required before work begins. Accepted payment methods include cash, card, or approved online payment platforms.
- Late Payments
Invoices not paid by the due date may be subject to a late fee of $10 or 5% of the total invoice (whichever is greater) per week overdue.
- Deposits & Cancellations
Deposits are non-refundable as they secure time, materials, and labor. Cancellations after work has begun may result in partial charges for labor and materials already used.
- Custom Work Policy
All custom tailoring, repairs, and artwork commissions are made specifically for the client. Refunds are not offered once work has been completed and approved by the client.
- Client Approval
Clients are responsible for reviewing and approving the final product before pickup or delivery. Minor adjustments may be made at the discretion of Kawamura Crafts within a reasonable timeframe.
- Turnaround Time
Estimated completion dates are provided as a guideline and may vary depending on workload, material availability, or complexity.
- Liability
Kawamura Crafts is not responsible for damage to garments that were previously weakened, altered, or improperly labeled by manufacturers.
- Unclaimed Items
Completed items not picked up within 60 days may be subject to storage fees or donation after reasonable attempts to contact the client.
- Agreement
By paying this invoice, the client agrees to the terms and conditions listed above.